Dawn Punter - learning and development consultant
 Dawn has over 18 years experience as a HRD professional and People & Project
Manager, with a range of clients in both public and private sectors.
She has designed and delivered a wide range of Management and Personal Development
solutions for all levels of employees. Dawn is not only a competent trainer, but
also an experienced Coach and Facilitator.
Prior to Thales, Dawn worked principally with client facing organisations, in
Financial Services, Travel & Charities.
In the public sector, Dawn has worked closely with clients such as the NSPCC &
Friends of the Earth, Various local authorities, public services and the Home
Office, designing and delivering a range of personal & management development as
well as change programmes.
Dawn is one of those fortunate people who can say that she loves what she does.
She would describe her style as:
- Performance focused
- Down to earth (no jargon or fancy terminology)
- Interactive and challenging
- Supportive & motivational
- Centred on behaviour & change
Areas of expertise
- Designing interactive, practical and enjoyable learning events
- Delivering training in a fun yet focused way
Subject matter expertise includes:
- Management Development & Leadership
- Communication Skills
- Customer Service performance improvement
- Performance Management
- Influencing and Negotiation
- Project Management
- Presentation Skills
- Coaching Skills
Personal Qualifications & Training
- CIPD Post Graduate Level Qualification (specialising in Learning & Development)
- Chartered CIPD Member (CMCIPD)
- Transactional Analysis - TA101
- CIPD Certificate in Training Practice
- Member of Association of Coaching (MAC)
- Member of The Institute of Leadership & Management (ILM)
- Certified NLP Practitioner
- Belbin Profile Accredited
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