Your Quick Guide to Using Emotional Intelligence
1) Recognising Emotion
- Pay attention in the moment. Take time to study facial expressions.
- Observe facial expressions along with other visual clues such as posture
- If you're not sure what a facial expression is saying ask - either the person themselves or others involved
2) Using Emotion
- Aim for a mood task match. Negative emotions help with analytical and detailed tasks, Positive moods help with creative tasks.
3) Understanding Emotion
- Apply what if planning to yours and others emotions - If I do it this way how will they feel? If I do it another way how will I feel?
- Consider what else are you feeling? We rarely feel just one emotion at a time