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ILM Approved Courses Investor In People
Institute of IT Training
TEAM MEMBER SKILLS (MAKING A POSITIVE IMPACT)
 
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Duration: 2 days (In-Company or Customised Course only)
Price: On Request
Locations Available:

 

Suitable For:

Effective teams help business success, and teams are collections of individuals. This course is designed for individuals who work as part of a team. ‘Team Member Skills – Making a Positive Impact’ benefits: new starters; individuals who need to learn or to improve their teamworking skills; and those who need support in building relationships within their team. The course fits well into an organisation’s Induction Programme or can be used as an excellent Team Building Exercise for whole teams.

 

Related courses in our range include:

  • Building Positive Relationships
  • Communicating for Success
  • Team Building for Managers

 

Benefits of Attending:

By the end of the course participants will be able to:

  • Apply skills and techniques to improve their input, impact and influence within the team
  • Take the appropriate steps to integrate themselves into the team
  • Recognise the stages of evolution for a team
  • Identify and develop a network of contacts to enhance their team’s performance
  • Review how their team reacts to change
  • Analyse the team’s culture and its implications for identifying improvements and modifications
  • Produce an action plan to develop their pro-active team approach


 

Course Outline:

How a Team Works and the Importance of Each Individual’s Contribution

Communication Within Teams

  • Ensuring the most effective communication takes place
  • Using the skills to enhance your own and the team’s performance
  • Barriers to effective teamwork

Team Building Exercise

  • Improve confidence for working within the team
  • Involving and integrating into the team
  • Recognising individual contribution to team success

Rights and Responsibilities of team members

  • Identifying your rights as a team member
  • Clarifying your responsibilities

Different Qualities and Behaviours People Bring to a Team

  • Using Belbin’s theory to identify how the "make-up" of the team members can influence performance
  • Dealing with different types of people and behaviours
  • Identifying what each individual brings to the team
  • Dealing with conflict within the team

How a Team Evolves

  • Stages of development as the team evolves and how this affects performance, based on the Tuckman model
  • What are team members’ involvement at each stage

Building a Network

  • Pro-actively building relationships within the team
  • Developing a support team network
  • Giving and receiving feedback

Organisational and Team Culture

  • How change is affected by culture
  • How to operate and influence change within the current culture

Improving the Effectiveness of your Team

  • Developing action plans to improve your effectiveness and the effectiveness of the team


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