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ILM Approved Courses Investor In People
Institute of IT Training
OUTLOOK INTRODUCTION
 
Book this Course Printer Friendly Version
Duration: 1 day
Price: £175.00
Locations Available:
Crawley
12 May 08
21 Oct 08
 

Versions:

98, 2000, XP and 2003

Suitable for:

This course covers the basic features of Outlook and is designed for new users who need to work with the mailing, scheduling, task and contact management features in Outlook. The student should have an understanding of personal computers, familiarity with the keyboard and mouse and experience of Windows.

Objectives:

By the end of the course delegates will be able to:

  • Use Outlook to send, read and reply to messages
  • Schedule activities and tasks
  • Maintain a contacts list and track activities


 

Course Outline:

Starting to use Outlook

  • The Outlook screen elements

Composing and Sending Messages

  • Adding automatic signatures
  • Adding attachments
  • Spellchecking messages
  • Using the drafts folder
  • Setting message options
  • Flagging messages

The Out of Office Assistant

Dealing with Incoming Mail

  • Reading mail
  • Forwarding and replying to mail
  • Recalling and resending messages

Organising your Mail Messages

  • Deleting messages
  • Creating folders
  • Storing messages

Using the Diary

  • Scheduling activities and meetings
  • Planning a meeting
  • Recurring appointments
  • Giving permissions for others to view or change your calendar

Organising Tasks

  • The task list and task pad
  • Assigning tasks to others
  • Updating task information

Creating a Contact List

  • Finding a contact
  • Filtering contacts
  • Creating distribution lists
  • Activity tracking


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