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ILM Approved Courses Investor In People
Institute of IT Training
OUTLOOK - EMAILING
 
Book this Course Printer Friendly Version
Duration: 0.5 days
Price: £95.00
Locations Available:
Crawley
21 Oct 08
 

Versions:

2000, XP, 2003 and 2007

Suitable for:

This course covers the basic email features of Outlook and is designed for new users who need to send, read, forward and reply to mail. The student should have an understanding of personal computers, familiarity with the keyboard and experience of Windows.

Objectives:

By the end of the course delegates will be able to:

  • Use Outlook to send, read and reply to messages
  • Organise their mail


Related courses in our range

  • Outlook - 1 day
  • Outlook - Contacts, Calendars & Tasks
 

Course Outline:

Starting to use Outlook

  • Opening Outlook
  • The Outlook screen elements

Composing and Sending Messages

  • Adding automatic signatures
  • Adding attachments
  • Spellchecking messages
  • Using the drafts folder
  • Setting message options
  • Flagging messages

The Out of Office Assistant

Dealing with Incoming Mail

  • Reading mail
  • Forwarding mail
  • Replying to mail
  • Recalling and resending messages

Organising your Mail Messages

  • Deleting messages
  • Creating folders
  • Storing messages


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