Thales Training & Consultancy
Search
Developing People for Success
THALES - Training & Consultancy
Email Thales Traing & Consultancy THALES - Training & Consultancy
Newsletter Sign-up
 
ILM Approved Courses Investor In People
Institute of IT Training
NETWORK TROUBLESHOOTING
 
Book this Course Printer Friendly Version
Duration: 2 days
Price: £590.00
Locations Available:
Crawley
26-27 Mar 08
27-28 May 08
28 - 29 August 08
 

Suitable for:

Throughout the course, delegates will gain hands-on experience through the completion of practical exercises under the guidance of the course training consultant. 

Delegates should be familiar with a Windows or Unix/Linux operating system.

 

Objectives:

By the end of the course delegates will be able to:· 

  • Explain and apply a troubleshooting method· 
  • Correctly place protocols and network hardware in the OSI 7 layer model· 
  • Explain and examine Ethernet configuration· 
  • Correctly determine the most appropriate network hardware to use in a given situation.· 
  • Monitor network packets· 
  • Explain IP addressing and configure a Windows or Unix host with an IP address· 
  • Explain the role of a router and determine when they are the cause of a fault
 

Course content

Troubleshooting Methodology· 

  • Analysis·
  • Collecting information· 
  • Diagnosis· 
  • Repair

Networking Models· 

  • Use of models· 
  • OSI 7 Layer Model· 
  • TCP/IP Model

Ethernet· 

  • MAC Addressing·
  • Collision domains· 
  • Duplex· Network Cards· 
  • Cables

Network Devices· 

  • Repeaters· 
  • Hubs· 
  • Bridges· 
  • Switches (Layer 2)

Troubleshoot at Layer 2·

  • ARP Protocol and Cache· 
  • Collision Domains and Avoidance· 
  • Analysing Network Traffic

IP (Internet Protocol) Addressing· 

  • Classful addressing· 
  • Subnetting and Subnet Masks· 
  • IP configuration in Windows· 
  • IP Configuration in Unix/Linux 

Routing· 

  • Role of Routers· 
  • Routing Tables·
  • Router Protocols

Troubleshoot Layer 3· 

  • Analysing IP Packets· 
  • Ping·
  • Traceroute

Name Resolution·

  • Hosts· 
  • LMHosts· 
  • DNS· 
  • WINS

Troubleshoot Networking·

  • In Unix/Linux·
  • In Windows XP Professional

 

Management & People Development Training | Senior Management Development | Training Management Services | Information Technology Training
Technology Training | Health and Safety Training | Thales Case Studies

Home | About Us | Course Booking | Thales News | Site Map
Copyright © 2004 Thales Training & Consultancy. All rights reserved. Site by Fresh Egg Web Design & Search Engine Promotion