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ILM Approved Courses Investor In People
Institute of IT Training
MANAGING STRESS AT WORK
 
Book this Course Printer Friendly Version
Duration: 1 day
Price: £395.00
Locations Available:
Basingstoke
Crawley
26 Mar 08
14 Jul 08
25 Nov 08
 

Suitable For

This workshop has been specifically designed for Managers who are required to confidently address the issue of ‘stress’ in the workplace.  The legal implications for managers are included.

Time will be spent on the workshop reviewing case studies to convert theory in to practice.  The programme considers the issues raised by managing both personal stress and team members who are suffering from work-related stress.

Related Courses in our range include:

  • Time Management
  • Assertiveness
  • Managing a Changing Environment
  • Principles of Management
  • Principles of Project Management

 

Objectives

By the end of the workshop participants will be able to:· 

  • Define Stress· 
  • Identify the positive and negative aspects of stress for the individual and the organisation· 
  • Identify the causes of stress within your organisation· 
  • Recognise the symptoms of stress· 
  • Choose from a range of strategies to establish effective ways of managing stress· 
  • Develop personal action plan for improved stress management
 

Course content

What is Stress?· 

  • A definition of stress· 
  • The effects of stress on the organisation, the individual and the team member – positive and negatives· 
  • How personal make-up affects how we deal with stress

Common Stressors· 

  • Types of issues within your organisation which may cause stress· 
  • Home related issues which may cause stress· 
  • Personality factors and their impact on stress· 
  • Environmental factors

The Physical Process· 

  • Typical symptoms of stress in yourself and others· 
  • Behaviours demonstrated by individuals suffering from stress

Strategies for Dealing with Stress· 

  • Managing work/life balance· 
  • Building relationships which encourage others to trust you· 
  • Conducting team member interviews to discuss the effects of stress for themselves and the organisation· 
  • Helping others and establishing your own personal priorities· 
  • Managing time effectively to reduce stressful situations· 
  • How assertiveness allows people to build their confidence when dealing with stressful situations· 
  • Using your organisation’s stress support solutions· 
  • Using self-talk, relaxation and exercise to deal with stress

Practical Case Study· 

  • Putting theory into practice· 
  • Selecting and applying appropriate strategies for yourself and team members

Action Planning· 

  • Developing personal action plan for improved stress management
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