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ILM Approved Courses Investor In People
Institute of IT Training
IMPROVING YOUR WRITTEN COMMUNICATION SKILLS
 
Book this Course Printer Friendly Version
Duration: 1 day
Price: £395.00
Locations Available:
Basingstoke
01 May 08
16 Sep 08
11 Dec 08
Crawley
24 Jun 08
30 Oct 08
 

Suitable For

This course is designed for those who need to provide high standards of professionalism in their writing.  Perhaps your role is changing and business letter writing is forming a larger part of your responsibilities or you have never previously had any formal training in business writing.  Its purpose is to provide you with a solid structure from which to start from so you avoid the ’blank sheet of paper syndrome’ and arrive at a finished document that has a good layout, is accurate, clear and to the point whilst delivered with the right tone and style appropriate for the content.

Participants are welcome to bring along their own examples to work on during the course.

 

Related Courses in our range include:- 

  • Business Report Writing Skills
  • Email Writing Skills
  • Writing Accurately for Business

Objectives

By the end of the course participants will be able to:· 

  • Design and write a document with greater confidence· 
  • Use a systematic approach to document writing·
  • Identify the stages required to write a clear document
 

Course content

Identifying barriers for written communication· 

  • The importance of written documents· 
  • The assumptions we make as readers· 
  • The pros & Cons of written communication

Setting objectives for the document· 

  • How to focus on the document’s purpose· 
  • Meeting the reader’s needs

Developing the content · 

  • Techniques for avoiding the blank sheet of paper· 
  • Organising the material

Defining the structure· 

  • How to structure your response in a logical order
  • What to put at the beginning, middle and end· 
  • How to start a letter/email· 
  • How to finish a letter/email· 
  • How to structure a paragraph· 
  • What is an ideal sentence length

Accuracy, brevity and clarity in writing· 

  • The pitfalls of the spelling & grammar checker· 
  • How to eliminate waffle· 
  • Ensuring your written communications delivers your message with clarity· 
  • What is the language of today’s business letters and emails· 
  • The importance of good grammatical English

Editing a document· 

  • Reviewing the accuracy of documents· 
  • Proof reading

Layout· 

  • Current thinking in terms of document layout· 
  • Ensuring good presentation

Writing with style and professionalism· 

  • Giving the right impression with your documents· 
  • Using a style that is appropriate for your message· 
  • Creating the right tone
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