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ILM Approved Courses Investor In People
Institute of IT Training
EXCELLENCE IN MANAGEMENT
 
Book this Course Printer Friendly Version
Duration: 2 Days (Facilitated Workshop)
Price: £720.00
Locations Available:
Basingstoke
Crawley
24-25 Sep 08
 

Suitable For:

This innovative and exciting programme is designed for managers who have experience and prior training in core management skills (for example, by attending our Principles of Management Course).

These managers will be leaders of departments who may manage other managers/supervisors.

The programme is intended to allow participants to move to greater depths of understanding and skill in key areas of management.

Objectives:

By the end of the Programme participants will be able to:

  • Explain a deeper understanding of their role as managers
  • Develop and use excellent communication and influencing skills
  • Identify the drivers of their own manager and negotiate win-win outcomes with them
  • Deal effectively with the causes of poor performance and lack of motivation
  • Manage change effectively within a dynamic environment
  • Create a culture of continuous learning
  • Implement their personal development plan
 

Programme Content (in Facilitated Groups):

Your Role as a Manager

  • The manager’s role, how it is changing and the implications for day-to-day management performance.

Communications and Influencing Masterclass

  • A workshop introducing and developing key skills in developing rapport, influencing and communicating effectively, using approaches and techniques based on Neuro-Linguistic Programming (NLP).

Influencing your Boss and other Senior Managers

  • Ways of exploring "managing up": experiencing your own manager’s perspective and learning to negotiate outcomes for your mutual benefit.

Dealing with Poor Performance

  • Using a structured approach to identifying causes of under-performance; using communication and influencing skills to challenge and resolve poor performance issues in individuals and teams.

Managing in a Dynamic Organisation

  • Key skills and concepts in managing successfully within an environment of constant change

Creating a Learning Culture

  • How learning takes place in organisations and the manager’s role in creating a culture of continuous learning

Action Planning

  • Devising a realistic and challenging plan for implementation and to decide on a direction for future coaching.
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