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ILM Approved Courses Investor In People
Institute of IT Training
COACHING SKILLS
 
Book this Course Printer Friendly Version
Duration: 2 days
Price: £720.00
Locations Available:
Basingstoke
14-15 Aug 08
Crawley
12-13 May 08
12-13 Nov 08
 

Suitable For:

Most people learn how to do their jobs - ‘on-the-job’. Coaching supports this, but the learning is planned to bring about a specific result. Development of staff is now recognised as one of the key responsibilities of line managers, this course will equip managers with the skills for effective coaching.

 

Benefits of Attending:

By the end of the course participants will be able to:

  • Review the benefits of coaching
  • Identify the coaching process
  • Practise the key skills required for effective coaching
  • Develop personal action plans for improvement


 

Course Outline:

What is Coaching?

  • How does it relate to managing/delegating/training?
  • Coaching as a leadership style

 What are the Benefits?

  • To the organisation, manager and employees

 The Coaching Process

  • A systematic approach to managing coaching
  • Stages of coaching from identifying the need to reviewing the results

 Creating the Right Climate for Coaching

  • Team briefing
  • The learning organisation

Coaching Skills

  • Interpersonal skills required and understanding verbal and non-verbal communication
  • Objective setting
  • Precision questioning

Identifying Coaching Opportunities

  • Performance management
  • Counselling and problem-solving

 Pro-active Coaching

  • Planning ahead
  • Versatility charts and multi-skilling your team

The Coaching Plan

  • A practical exercise to plan a coaching programme for a team member


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