NEW!Dynamic Outlook – Advanced Features
Is this course right for me?
Our Advanced Outlook – Beyond Email course includes features that will enable you to optimise your time and become more organised and efficient.
This course is designed for those who currently use Outlook and now want to learn more. You should be familiar with the basics of Outlook.
Training course objectives:
- Manage and create folders to use on the network and offline
- Manage your email using message options and rules
- Create email templates
- Schedule activities and tasks
- Maintain a contacts list and track activities
Versions Available
2003, 2007, 2010
Related Training Courses in Our Range
Working with folders
- Creating and organising folders
- Giving permission to other users
- Opening other users’ folders
- Creating and opening a Personal folders file
- Working with Public folders
- Making a folder available offline
- Synchronising offline folders
- Archiving
- Deleting items upon exiting
Effective use of the calendar
- Scheduling activities and meetings
- Group schedules (2003 and 2007) / Calendar Groups (2010)
- Adding holidays and time zones
- Recurring appointments
- Colour coding appointments
- Setting Free/Busy options
Keeping control of your mail
- Creating an email template
- Adding automatic signatures
- Adding attachments, shortcuts and hyperlinks
- Using the Drafts folder
- Voting and tracking options
- Delivery options
- Organising and colour coding messages
- Recalling and resending messages
- Inserting items
The Out of Office Assistant
- Setting the Out of Office Assistant
- Applying rules to manage messages
Organising tasks
- The task list and task pad
- Assigning tasks to others
- Tracking assigned tasks
- Updating task information
Contact Management
- Finding a contact
- Forwarding contacts
- Tracking email and meeting activities to a contact
- Adding a new contact from the same company
- Viewing contacts in Categories
- Creating a vCard from a contact
- Exporting contacts
- Performing a mail merge
- Creating distribution lists (2003 and 2007) / Contact groups (2010)




