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NEW! Successful Feedback Discussions Course
Is it right for me?
Feedback is a powerful tool in allowing others to develop and improve. However, it can be difficult to do, especially if you are required to give negative feedback. This course will guide you in how to give constructive feedback and provide a framework to use. It will also give you ways to handle sensitive issues in an effective way. This course will be useful for anyone who is responsible for giving or wishes to give feedback to others.
What will I get out of it?
By the end of the course you will be able to:
- Overcome your ‘blockers’ to holding Feedback discussions
- Give feedback with confidence
- Use feedback you receive to best effect
- Demonstrate your ability to deal effectively with challenging situations
Related courses in our range
What does it cover?
What is Feedback?
- Definition
- When to give feedback
- What holds us back from delivering feedback
Best Practice
- Giving feedback
- Receiving feedback
Giving Effective Feedback
- Framework for effective delivery of feedback
- Balance of supportive/developmental feedback
- Need for next steps
- How to phrase feedback
Dealing with challenging behaviour
- Remaining objective
- Framework for delivering feedback around challenging behaviours
- Ways to handle sensitive issues
Course Summary
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Tailor this course
If you are interested in this course but would like it tailored to your specific needs, contact Karen Osborn on 0800 028 3045.
Alternatively, enter your details below and one of our team will contact you.
Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.
