
This online course is extremely beneficial if you would like to learn how to refuse requests or deal with difficult situations in a polite and assertive way. It is suitable for all roles and levels of experience.
This session will give learners the opportunity to practise saying no in a safe environment. Participants will take away an assertive technique that they can start to use immediately. An additional benefit will be increased confidence when faced with potentially difficult situations.
Saying ‘No’ online course - learn to be more assertive, will provide you with a practical technique, opportunity to practise, get feedback and discuss. The experienced trainer will ensure you know how to make the technique work for you and will encourage the group to consider possible responses and challenges you might face. Saying ‘No’ online course is highly interactive allowing ongoing live discussion, virtual chat and viewing of slides and other online content.
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Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.
Thales Training & Consultancy. Registered in England and Wales. Registered Office: Sackville House, Northwood Park, Gatwick Road, Crawley, West Sussex RH10 9XN. Registered in England Number: 1597499. Thales Training serve the local area of Crawley, Gatwick, West Sussex, Surrey and Kent as well as offering training courses at locations around the UK