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NEW! Problem Solving and Decision Making Course

Is it right for me?

This course is suitable for anyone who needs to solve problems effectively or improve the quality of their decision making process. You will be guided through a range of proven analytical and creative tools and techniques and a systematic approach to decision making.

What will I get out of it?

By the end of the course you will be able to:

  • Understand the differences between a problem and a decision
  • Utilise different tools to solve problems
  • Analyse a problem systematically and identify the cause
  • Define a decision, generate and systematically evaluate options
  • Use different tools to make a decision

Related courses in our range

What does it cover?

The situational review

  • Defining the problems
  • Defining decisions to be made

Problem solving

  • Six step approach to problem solving
  • Fishbone analysis
  • Questioning techniques to identify the root cause
  • How to evaluate the potential solutions to problems

Decision making

  • A decision making toolkit for any multiple choice decision

Course Summary

  • Duration: 0.5 days
  • Price: £195.00+VAT
  • Location: Crawley
  • Select date:

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Tailor this course

If you are interested in this course but would like it tailored to your specific needs, contact Karen Osborn on 0800 028 3045.

Alternatively, enter your details below and one of our team will contact you.


Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.


Thales Training & Consultancy. Registered in England and Wales. Registered Office: Sackville House, Northwood Park, Gatwick Road, Crawley, West Sussex RH10 9XN. Registered in England Number: 1597499. Thales Training serve the local area of Crawley, Gatwick, West Sussex, Surrey and Kent as well as offering training courses at locations around the UK