Call us today: 0800 028 3045
UPDATED! Emotional Intelligence Training Course
Is Emotional Intelligence training course right for me?
Our ability to think strategically, build relationships, influence others and motivate our teams all depend on how we manage and use our emotions.
This Emotional Intelligence training course introduces the concepts and principles of emotional intelligence. It is suitable for anyone who interacts with others at work: - whether your role focuses on external customers, supplier management or internal operations, your relationships can be improved dramatically through conscious use of emotional intelligence.
This Emotional Intelligence training course will provide an opportunity to consider your ability to recognise, use, understand and manage emotions in yourself and others.
Emotional intelligence testing
Special bundle offer:
If you book the course and the MSCEIT together you can receive both for the discounted price of £545. Saving you £75.
The MSCEIT is an ability test for emotional intelligence. Our emotional intelligence trainers are trained and certified to administer and provide feedback on this test. Please contact us for more information.
What will I get out of Emotional Intelligence training course?
By the end of the Emotional Intelligence training course you will be able to:
- Recognise the importance of emotional intelligence in the workplace
- Identify the four key elements of emotional intelligence
- Use a range of skills to build and maintain key relationships
- Create a personal action plan to continue to enhance and monitor your emotional intelligence
Related training courses in our range
What does Emotional Intelligence training course cover?
Working with emotional intelligence
- The business case
- Functions of emotions
- Applications of EI at work
- Review of problem solving style
What is emotional intelligence
- Perceptions and myths
- Review of decision making style
- Research and history
- Link with intelligence (IQ)
- Link with personality
- Measuring emotional intelligence
The RUUM®™ model
- Recognising emotions in yourself and others
- Using emotions to facilitate thinking
- Understanding emotions and how they can change over time
- Managing emotions to improve effectiveness of self and others
Application
- Using the RUUM model as a coaching tool
- Developing strategies to manage emotions
Action planning
- Developing an action plan to improve both personal and organisational effectiveness using emotional intelligence
“My objective of this course was to gain a greater understanding of emotional intelligence, this was fully met and I can now apply EI to my advantage. Fiona was a great trainer, extremely good at listening to examples from delegates and explaining how the theory relates to our working roles.”
Susanne Rutland, Senoir HR Advisor, Cubic
Course Summary
Send to a colleague
Please enter details below and click 'submit'
Tailor this course
If you are interested in this course but would like it tailored to your specific needs, contact Karen Osborn on 0800 028 3045.
Alternatively, enter your details below and one of our team will contact you.
Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.
