ILM Level 2 Award in Team Leading Course

ILM Level 2 Team Leading course - Duration

3 days (22 hours)

Reflective reviews are completed outside of time allocated above.

Is ILM Level 2 Team Leading course right for me?

This award in ILM Team Leading has been designed for team leaders in order to develop skills and improve performance. No formal educational requirements are necessary, however participants will need to be practising or aspiring team leaders and have a background that will enable them to benefit from the programme.

What will I get out of ILM Level 2 Team Leading course?

By the end of the ILM Team Leading course delegates will be able to:

• Understands the roles, functions and responsibilities of a team leader; and the limits of his/her authority and accountability
• Know how to seek, accept and respond positively to feedback on personal performance to improve workplace performance
• Understand the nature of teams and the features of team roles and responsibilities including the advantages and disadvantages
• Know how to identify training needs of a group or team and how those needs may be met
• Understand the organisation’s requirements in relation to individual performance
• Understand how to address underperformance
• Understand what motivates people

ILM Level 2 Team Leading - Overview

Awarded by the Institute of Leadership and Management, the ILM Team Leading course is a recognised qualification that provides participants with the basic team leading skills and knowledge necessary to develop as team leaders. The course is a highly practical and tailored programme that introduces tools and techniques for team leaders. Each participant will prepare a plan of action and will work with the trainer to identify how this can be applied on their return to the workplace.

In order to achieve the qualification, in addition to the 3 days of delivery, participants will be required to complete three reflective reviews. On successful completion of the course and the reflective reviews, individuals will be awarded the ILM Level 2 Award in Team Leading Participants who complete the programme will also automatically become a member of the Institute of Leadership and Management and enjoy the benefits that membership provides.

What does ILM Level 2 Team Leading course cover?

Module 1 - introduction and developing yourself as a team leader (M2.01)

Welcome to the programme (1 Hour)

• Welcome to the ‘ILM Level 2 Award in Team Leading’
• Objectives and overview of the Award programme
• Format of ‘the programme’ including information on tutorial support
• Information on study guides, ILM membership, study skills
• Expectations and responsibilities of the learner, tutor and ILM
• Assessment information and criteria
• Introduction to personal development planning (PDP)
• Q & A
• Handout materials

Developing yourself as team leader (6 Hours)

Introduction to the unit

Defining the role, functions and responsibilities of a team leader

• The roles, functions and responsibilities of a team leader
• Recognising the skills, qualities and abilities needed to be an effective team leader
• Interpersonal skills of a team leader
• Assertiveness
• Listening
• Questioning
• Feedback
• Defining levels of authority and how these are defined

Looking at personal skills and abilities

• Personal skills and abilities for effective team leading
• Using reflective learning skills to improve performance
• Identifying areas of strength and possible improvement
• Feedback –guidelines of giving and receiving
• Ways to obtain feedback from others
• Receiving and responding positively to feedback
• Personal action planning techniques
• Practical exercises
• Allocation of coaching time with programme facilitator
• Review of the module
• Allocation of reflective review

Module 2 - developing the work team (1 day) (M2.04)

Teams and groups

• Review of reflective reviews
• Difference between a workplace team and a group
• Advantages and disadvantages of teams in the workplace
• Examples of typical team structures
• Team evolution -– Tuckman model
• Factors affecting team evolution
• Team roles and responsibilities and how to use this in leading the team

Developing a team

• The impact of change upon a team
• Motivating a team through change
• How to conduct a simple training needs analysis (TNA)
• Practical opportunities for developing a group
• Simple job instructions
• Module review and allocation of reflective review

Module 3 -– motivating the team to perform (1 day) (M2.02)

Performance management

• Organisational employment policies
• Time keeping
• Absenteeism
• Conduct
• Levels of performance
• Attitude and behaviour
• Ways to identify areas of concern or under-performance
• The extent of the team leader’s authority to address performance problems within an organisation
• Enhancing interpersonal behaviour

Motivation

• Motivation models at work
• Blending personal objectives with organisational objectives
• Using reward to optimise performance
• Feedback
• Behavioural rewards
• Effective coaching skills

Review of module and programme

• Allocation of reflective review
• Close
• Timetable for remaining tutorial support