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Is it right for me?

Most people learn how to do their jobs –‘on - the - job’. Coaching supports this, but the learning is planned to bring about a specific result. Development of staff is now recognised as one of the key responsibilities of line managers, this course will equip managers with the skills for effective coaching.

What will I get out of it?

By the end of the course you will be able to:

  • Review the benefits and value of coaching
  • Identify the coaching process and techniques
  • Practise the key skills required for effective coaching
  • Develop personal action plans for improvement

Related courses in our range

What does it cover?

What is coaching?

  • How does it relate to managing/delegating/training?
  • Coaching as a leadership style - what are the benefits?
  • To the organisation, manager and employees - the coaching process
  • A systematic approach to managing coaching
  • Stages of coaching from identifying the need to reviewing the results

Creating the right climate for coaching

  • Team briefing
  • The learning organisation
  • Considering learning styles

Coaching skills

  • Interpersonal skills required and understanding verbal and non-verbal communication
  • Objective setting
  • The Grow Model
  • Precision questioning
  • Giving feedback

Identifying coaching opportunities

  • Performance management
  • Counselling and problem-solving pro-active coaching
  • Planning ahead
  • Versatility charts and multi-skilling your team

The coaching plan

  • A practical exercise to plan a coaching programme for a team member

“Great course. Very enthusiastic trainer, good structure and pace. Pleased with everything.”

Course Summary

  • Duration: 2 days
  • Price: £720.00+VAT
  • Location: Crawley
  • Select date:

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Tailor this course

If you are interested in this course but would like it tailored to your specific needs, contact Karen Osborn on 0800 028 3045.

Alternatively, enter your details below and one of our team will contact you.


Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.


Thales Training & Consultancy. Registered in England and Wales. Registered Office: Sackville House, Northwood Park, Gatwick Road, Crawley, West Sussex RH10 9XN. Registered in England Number: 1597499. Thales Training serve the local area of Crawley, Gatwick, West Sussex, Surrey and Kent as well as offering training courses at locations around the UK