NEW! CMI Level 5 Award Coaching Skills Course

Find out more about how to gain a CMI qualification

Is it right for me?

This CMI Level 5 Award Coaching Skills course is specifically for those wishing to gain a CMI Level 5 Award in Coaching Skills and includes two coaching sessions led by one of our experienced professional coaches. The benefits of this CMI version include receiving a fully recognised qualification that will equip you with the skills and practices you need to perform better. The organisation will also benefit as staff who have been invested in are motivated, loyal and add more value to the business.

Most people learn how to do their jobs on - the - job. Coaching supports this, but the learning is planned to bring about a specific result. Development of staff is now recognised as one of the key responsibilities of line managers, this course will equip managers with the skills for effective coaching.

What will I get out of it?

On successful completion of the CMI Level 5 Award Coaching Skills course and assessment particiapnats will gain a CMI Level 5 Award. In addition, by the end of the course you will be able to:

• Review the benefits and value of coaching
• Identify the coaching process and techniques
• Practise the key skills required for effective coaching
• Develop personal action plans for improvement

Related courses in our range

• Essential Management Skills
• Building and Leading High Performance Teams
• Excellence in Management
• Leadership Skills
• Train the Trainer
• Performance Review and Objective Setting

What does it cover?

What is coaching?

• How does it relate to managing/delegating/training?
• Coaching as a leadership style - what are the benefits?
• To the organisation, manager and employees - the coaching process
• A systematic approach to managing coaching
• Stages of coaching from identifying the need to reviewing the results

Creating the right climate for coaching

• Team briefing
• The learning organisation
• Considering learning styles

Coaching skills

• Interpersonal skills required and understanding verbal and non-verbal communication
• Objective setting
• The Grow Model
• Precision questioning
• Giving feedback

Identifying coaching opportunities

• Performance management
• Counselling and problem-solving pro-active coaching
• Planning ahead
• Versatility charts and multi-skilling your team

The coaching plan

• A practical exercise to plan a coaching programme for a team member

2 one to one coaching sessions with one of our experienced professional coaches.