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Advanced Outlook Course – Beyond Email
Is it right for me?
Our Advanced Outlook - Beyond Email course is designed for those who currently use Outlook and want to learn more in order to optimise their time and to become more organised and efficient. You should be familiar with the basics of Outlook.
What will I get out of it?
By the end of the course you will be able to:
- Manage and create folders to use on the network and offline
- Manage your email using message options and rules
- Create email templates
- Schedule activities and tasks
- Maintain a contacts list and track activities
Versions available
2003, 2007, 2010
Related courses in our range
What does it cover?
Working with folders
- Creating and organising folders
- Giving permission to other users
- Opening other users' folders
- Creating and opening a Personal folders file
- Working with Public folders
- Making a folder available offline
- Synchronising offline folders
- Archiving
- Deleting items upon exiting
Effective use of the calendar
- Scheduling activities and meetings
- Group schedules (2003 and 2007) / Calendar groups (2010)
- Adding holidays and time zones
- Recurring appointments
- Colour coding appointments
- Setting Free/Busy options
Keeping control of your mail
- Creating an email template
- Adding automatic signatures
- Adding attachments, shortcuts and hyperlinks
- Using the Drafts folder
- Voting and tracking options
- Delivery options
- Organising and colour coding messages
- Recalling and resending messages
- Inserting items
The Out of Office Assistant
- Setting the Out of Office Assistant
- Applying rules to manage messages
Organising tasks
- The task list and task pad
- Assigning tasks to others
- Tracking assigned tasks
- Updating task information
Contact Management
- Finding a contact
- Forwarding contacts
- Tracking email and meeting activities to a contact
- Adding a new contact from the same company
- Viewing contacts in Categories
- Creating a vCard from a contact
- Exporting contacts
- Performing a mail merge
- Creating distribution lists (2003 and 2007) / Contact groups (2010)
“I have had some excellent feedback from the London secretaries who recently attended the Advanced Outlook - Beyond Email course:- Brilliant! - Highly practical - Utilised all information given - Trainer was very good with excellent knowledge - Trainer answered all work specific questions asked ”
Various delegates, Towers Watson
Course Summary
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Tailor this course
If you are interested in this course but would like it tailored to your specific needs, contact Karen Osborn on 0800 028 3045.
Alternatively, enter your details below and one of our team will contact you.
Thales Training & Consultancy is a highly successful training services company based in Crawley. We help companies to develop advantage through learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. The 4 core services we offer are Training Courses, Supply Management, Bespoke Services and Managed Services. Our successful partnerships with clients prove that the delivery and management of the right training and development can significantly enhance the pursuit of business excellence.
