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Developing People for Success
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ILM Approved Courses Investor In People
Institute of IT Training
Management and People Development

What we believe about Coaching

At every level we work, our coaching practice is founded on Six Principles commonly agreed by each of our Coaches

  • The Client is resourceful
  • The Coach helps client 'spring loose' their resourcefulness
  • Coaching is about action and change
  • Coaching is about the whole person: past, present and future; at work and home
  • It is a relationship of equals
  • The Client sets the agenda

Quality in Coaching

We take the quality of our coaching very seriously. Coaching practitioners globally are gradually coming together to formalise the necessary regulatory standards. These will give clients the ability to compare quality between Coaches.

In line with this, two vital aspects to TT&C are:

  • Training, Development and Experience
    • All our coaches have studied best practice in Coaching and continue to refine their skills during the hundreds of hours of client contact they have each year
  • Supervision
    • We believe that a coach must check that they are continuing to apply the Six Principles and demonstrate their belief in Coaching by having Supervision from a qualified Coaching Supervisor. Through this quality assurance process, our Coaches receive coaching in difficult or puzzling situations they face and can also check that their approaches fit best practice.

Who needs a Coach? – The Features of Coaching...

We offer 3 types of Coaching:

Development Coaching

Coach

«

Client

Supports and challenges the Coachee by listening, questioning, observation, summarising and intuition

»

Coachee identifies areas for Change, discusses, clarifies and implements their own Action Plan

Performance Coaching

Coach

«

Client

Coach undertakes diagnosis and facilitates development planning

»

Coachee develops and achieves defined performance outcomes

Skills Coaching

Coach

«

Client

Coach passes on Skills/Knowledge to Client

»

Coachee learns from Coach, practises and reviews progress

We will agree which of these approaches is most suitable at our initial meeting and contracting arrangement so that you know what to expect from our Coach and can measure the effectiveness of the Coaching. Click here for more on evaluating your coaching

Coaching sessions are usually 'face to face' but telephone sessions are also possible.


You can download a PDF version of our Coaching for Success brochure click here

Download our Coaching Brochure

Click here if you would like to receive the coaching brochure in the post.

Contact Karen Osborn, National Account Manager, on 01293 563150 or email us to discuss further how coaching can be part of your organisation's development portfolio.

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