Thales Developing people for success For full course details & bookings call 0800 163 469  
 

Booking A Course

There are a number of ways to book a place on any of our courses:

Once a booking form has been received, a member of our Customer Service Team will contact you to confirm the booking.

Joining instructions for courses will be sent approximately 3 weeks prior to the course.

Title:
 

If other please specify:

Full Name:

Company:

Job Title:

Company Address:

Town:

County:

Postcode:

Telephone:

Fax:

E-Mail:

Course Details

Category:

Sub category:

Course:

*

Version:


To check the version you require: On your PC open the application for which you require training (e.g Microsoft Word), select Help from the menu, then select "About that application" (e.g "About Microsoft Word"), the version will be listed at the top of the pop-up window that appears

Start Date:

Duration:

Location:

 *

Number of Delegates:

Delegate Names:

Course Price:

£ Each delegate excluding VAT

   
 

Cancellation and Transfers

Booked programmes, courses and workshops may be cancelled or transferred by providing prior written notice of the cancellation or transfer to Thales Training & Consultancy. Cancelled or transferred bookings will incur a cancellation or transfer fee at the point of cancellation or transfer.



Cancellation Fee

The cancellation fee is a percentage of the training and/or coaching delivery fee and varies with the number of calendar days? prior written notice of the cancellation received by THALES. All cancellations must be made during normal business hours (e.g. between the hours of 9am ? 5pm, Monday through Friday). Notice of cancellations falling outside such hours will be deemed to fall within the next business day. The day the training course is to commence shall not be counted. All pre-agreed design and research fees are non-refundable once the contract has been jointly agreed.


Period of notice prior to Training Course

Cancellation Fee

22 - 28 calendar days notice

50%

0 - 21 calendar days notice

100%

Transfer Fee –

the same rules applies to transfers as cancellations, however the period of notice is:


Period of notice prior to Training Course

Cancellation Fee

15 – 28 calendar days notice

20%

1 - 14 calendar days notice

50%


Coaching

Due to the individual nature of Coaching, substitute Coachees/Clients are not permitted Postponing individual coaching sessions will not incur a charge if within the terms of working agreed between coachee/Client and Coach. When cancelling coaching sessions, please ensure that you inform the Training / HR Manager within your own organisation.



Travel and accommodation

Travel will be charged at 42p per mile for events held further than 30 miles from a TT&C training centre. If accommodation is required for the training consultant, it will be charged at cost for bed, breakfast and evening meal



Courses and events

Courier costs for delivery and return of any equipment associated with delivering the event will be charged at cost. Any additional equipment hire will be charged at cost.
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