| Network Troubleshooting |
| This course is intended for delegates with little or no prior networking experience. It will cover the concepts of networking with an emphasis on how to troubleshoot at every level. |
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| PC Maintenance and Troubleshooting |
| This course is intended for people with only user-level experience of computing with Microsoft Windows operating systems. It will give the delegate the skills required to understand the way a computer works and its component parts. |
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