Facilitation Skills

This course is designed for managers or professional staff who are new to facilitation techniques or have had no formal training. Facilitation is recognised as an important skill for the continued success of business and improvement initiatives.

Finance For The Non Financial Manager

This course is designed for people who use management and other financial reports in their work but who have not had any formal accounting training. The stimulating course is presented in a lively and interactive way.

Graduate Business ACES* Programme

This course has been designed for recent graduates who are new to the world of business and wish to undergo a foundation course in the essential skills required in all customer-focused businesses.

Improving Your Written Communication Skills

This course is designed for those who need to provide high standards of professionalism in their writing. Business letter writing may now be forming a larger part of your responsibilities or you may not have previously had formal training.

Key Account Management

This course has been prepared for experienced sales professionals who are progressing to large accounts, longer sales cycles and the management of large client accounts. It is presented in an interesting, lively and interactive way.

Leadership Skills

This course is designed for anyone who leads a team either on a line or project basis, at any level. This course is particularly suitable for those who are required to lead teams through times of change. Plenty of practical tips to use at work.

Making the Difference... at Reception

This course focuses on the key skills required to present an organised, confident and professional approach to visitors and telephone callers, examining the role from a customer service perspective.